Orlando attraction reviews

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Titanic, Ship of Dreams Exhibit
Jan 29, 2011 by mary from orlando, fl
Overall Rating: 1

• The lobby looked nice.
• Worst customer service I've ever experienced in my life.

“I had purchased a Groupon for two and attempted to use it today at this attraction. My boyfriend and I walked into the lobby and, since no one was at the desk, we patiently waited for one or two minutes until a man came over to greet us. We were polite, smiling and genuinely excited. He immediately had a rude attitude, which became rather intimidating once I stated that I was there to use my Groupon. I handed him my iPhone and he immediately gave it back to me and in a condescending tone, told me that he needed me to print the actual ticket and there was no way it would work without the ticket. I stated that I've used Groupon numerous times and he can just access the numerical code from my app coupon. He had a very unfriendly and condescending attitude about the whole thing. He then told me the coupon was only for one person, and I said it was definitely for two. He reluctantly attempted to run it through and then found that I was in fact correct. I sincerely felt that he was rudely attacking me and acting as if my Groupon was an inconvenience to him and that I was trying to rip him off. I couldn't take his attitude anymore, so I told him that he shouldn't be so rude. He proceeded to tell me that he wasn't at all being rude. Then, as he got my tickets, he went on and on about how he can't even believe they accept Groupons via phone apps because it's such an inconvenience. I then told him that if he has a problem with it he should take it up with them and not with the customer. My boyfriend then went in to ask for a refund and apparently all the guy did was have attitude with him. My boyfriend remained calm and then ended up started to stick up for us. The guy continued to be rude. My boyfriend asked to speak to the manager and he said he was the manager. He told him there was nothing he could do except write down our Groupon number for us. I ended up crying because he was so mean to me. And then we just went home because he had shaken us up and our entire afternoon was then ruined. I am not happy, and I hope that he does not treat others that way.”

Capone's Dinner & Show
Jan 23, 2010 by R Blake
Overall Rating: 1

• People were nice.
• Cold food and no service.

“Was so disappointed, was told that if we arrived early and purchased a drink we could be seated early and could start eating by 7:15. Well we did get there early, purchased a drink and sat there while everyone else started to eat, we had no silverware and it wasn't until the line was long that someone said we could get in line. Food not that good, cold, and no service, had to put our dirty plates on a empty table. The free drinks would have been good if someone would have come to our table more we had 1.”

Discovery Cove
Dec 22, 2009 by FA from U
Overall Rating: 10

• I liked test track.
• No thing I hate.

“I loved it.”

Downtown Disney Village
Oct 26, 2009 by Margaret Eastman from N Redington Beach, FL
Overall Rating: 8

• The charm of the original place is gone.

“I have been going to Downtown Disney Village since it was Buena Vista Village and I still enjoy it a lot. I do think that it has become too commercial and has lost a lot of it charm over the years. I loved the place when it was small, I remember the small shops that were along the parking lot side, they were very unique and now as with all else, it has all been changed to Disney items. I remember my husband and I used to like to be there when it was quite cool and a light rain falling. We would just walk for hours, so beautiful and romantic, now it is all business, very crowded. I still enjoy coming occasionally but it has changed.”

Capone's Dinner & Show
Jun 1, 2009 by Peter from Paris
Overall Rating: 6

• Dancing.
• Dialogue.

“Food buffet okay, service with a smile, but show very mediocre especially the play part with very corny scenario. Dancing and singing okay. Correctly priced at half price but would never be worth the full price. Photos well done but overpriced.”